PRIVACY POLICY
Privacy Policy
JUST 4X4 SA WEBSITE PRIVACY POLICY
WEBSITE PRIVACY POLICY
This website is owned and operated by Just 4X4 SA (Pty) Ltd (“Just 4X4 SA”, “we”, “our”, or “us”). By accessing and using www.just4x4sa.co.za, you agree to the terms outlined in this Privacy Policy.
We are committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and disclosed responsibly in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.
We reserve the right to amend this Privacy Policy at any time. Any changes will become effective once published on this website.
PERSONAL INFORMATION
We collect personal information only when you voluntarily provide it to us.
This information may include:
- Full Name
- Email Address
- Telephone Number
- Physical Address
- Driver’s Licence Information
- Booking Details
- Vehicle Preferences
- Payment Information
- Any information submitted through enquiry forms or contact forms.
This information enables us to provide vehicle rental services, respond to enquiries, process bookings and improve our customer service.
HOW WE USE YOUR INFORMATION
The information collected may be used to:
- Process rental enquiries
- Confirm reservations
- Communicate booking updates
- Verify customer identity
- Arrange vehicle collection and return
- Process payments
- Provide customer support
- Improve our website and services
- Send promotional offers (only if you have opted in)
We do not sell or rent your personal information to third parties.
BOOKING ENQUIRIES
When submitting a booking enquiry through our website, you may be asked to provide:
- Name
- Email Address
- Mobile Number
- Rental Dates
- Pick-up Location
- Drop-off Location
- Preferred Vehicle
- Additional Comments
This information is used solely to prepare your quotation or booking.
MARKETING COMMUNICATION
With your consent, we may send:
- Special Offers
- Seasonal Promotions
- New Vehicle Announcements
- Travel Tips
- Company News
You may unsubscribe from these communications at any time.
CONTACT US
We may disclose your personal information where necessary:
- To process your booking
- To payment service providers
- To insurance companies
- To roadside assistance providers
- Where required by South African law
- To protect our legal rights
We will never disclose your information unnecessarily.
THIRD-PARTY SERVICE PROVIDERS
We work with trusted third-party providers to operate our business.
These may include:
- Secure payment gateways
- Website hosting providers
- Google Analytics
- Google Maps
- Email marketing providers
- Vehicle tracking providers (where applicable)
These providers may only access the information necessary to perform their services.
SECURITY
Just 4X4 SA takes reasonable technical and organisational measures to protect your information against:
- Unauthorised access
- Loss
- Theft
- Misuse
- Alteration
- Disclosure
Although no online transmission is completely secure, we continually update our systems to maintain high security standards.
COOKIES
Our website uses cookies to:
- Improve website performance
- Remember user preferences
- Analyse visitor behaviour
- Enhance website functionality
You may disable cookies through your browser settings, although some website features may not function correctly.
WEBSITE ANALYTICS
We may collect anonymous website usage information including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Site
- Referral Sources
This information helps us improve our website and customer experience.
ACCESS TO YOUR INFORMATION
You may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information (where legally permitted)
- Withdrawal of marketing consent
Requests may be submitted via our Contact page.
THIRD-PARTY LINKS
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and recommend reviewing their respective privacy policies before providing personal information.
DATA RETENTION
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Information is securely destroyed once it is no longer required.
YOUR RIGHTS
Under South African privacy legislation, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion where applicable
- Object to certain processing activities
- Lodge a complaint with the Information Regulator if you believe your privacy rights have been violated.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
The latest version will always be available on www.just4x4sa.co.za.
CONTACT US
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:
Just 4X4 SA (Pty) Ltd
Website: www.just4x4sa.co.za
Email: info@just4x4sa.co.za
Phone: +27 78 230 1559
South Africa